Privacy & Security

Uok's Privacy Policy — Our commitment to protecting your data

Every piece of information you share with uok matters to us. This privacy policy clearly explains what data is collected, how it is used, and what rights you have.

Last Updated: January 1, 2026
Core Pillars of Protection
SSL/TLS Encryption
All Data Encrypted
PCI-DSS Standards
Payment Information Is Secure
Your Data Is Never Sold
No Third-Party Sharing
Your Rights Are Protected
You Can Delete or Correct Your Data
Our Commitment

Why Your Information Is Completely Safe at uok

Uok places the highest priority on every user's privacy. Our security infrastructure meets international standards.

Advanced Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL/TLS encryption — completely unreadable to anyone outside.

Your Data Is Never Sold

Uok never sells your name, phone number, or payment details to advertisers or third parties. This is a core principle we do not compromise on.

PCI-DSS Standards

We follow international PCI-DSS standards for storing and processing payment information. Your card and mobile banking details are kept secure.

Account Security

Your account is protected from unauthorized access using two-factor authentication and suspicious login detection technology.

Transparent Data Use

This policy clearly explains how the data collected from you is being used. There are no hidden purposes.

Your Control

You have the right to view, correct, or request deletion of your data at any time. uok always honors these requests.

Notice: By using the uok platform, you agree to this privacy policy. Please read it carefully in full.
1

Scope & Applicability

Uok (uok.bio) is a trusted online gaming platform in Bangladesh. This privacy policy applies to the uok website, mobile version, and all associated services. It takes effect the moment you browse uok.bio, create an account, or use any of our services.

We believe privacy is a fundamental right. That is why data collection and use on uok is always kept to the minimum necessary — nothing is collected without a reason.

Scope of Application: This policy applies equally to the uok website, games, payment services, bonus programs, customer support, and email communications.

This privacy policy has been developed in accordance with international data protection standards. We continuously update our security measures to ensure your data receives the highest level of protection.

2

What Data We Collect

Uok collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Data Type Where It Is Collected Purpose
Name & Date of Birth Registration Form Identity Verification & Age Confirmation
Phone Number Registration / KYC Account Verification & Security
Email Address Registration Communications & Notifications
Payment Information Deposit / Withdrawal Processing Transactions
National ID KYC Verification Identity & Age Verification
IP Address Automatic Security & Fraud Prevention
Device Information Automatic Platform Optimization
Gaming Activity Log Automatic Dispute Resolution & Audits

No additional data beyond what is listed above is collected. Your social media profiles and personal communications are not tracked.

3

How Your Information Is Used

Uok uses collected data only for specific, lawful, and transparent purposes. The reason for using your data is clearly stated in this policy before any use takes place.

  • Account Management: To create your profile, verify your identity, and keep your account secure.
  • Transaction Processing: To verify information for deposits, withdrawals, and bonus payouts.
  • Customer Support: To respond to your complaints or questions accurately and promptly.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Platform Improvement: Statistical analysis is used to improve the overall user experience.
  • Legal Obligations: Providing required information upon request from the relevant regulatory authority.
  • Relevant Communications: To notify you of bonuses, promotions, and important updates (opt-out available).
uok's Commitment: Your data will never be sold to third parties for advertising or used for irrelevant purposes.
4

Data Sharing & Disclosure

Uok does not sell your personal data to third parties. In limited circumstances, however, sharing information with partners or authorities may be required.

  • Payment Provider: Payment services such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
  • Game Provider: Licensed game providers such as Evolution Gaming and Pragmatic Play may receive limited data for gameplay log verification purposes.
  • Legal Authorities: Providing data in response to a valid court order or request from a government regulatory body is a legal requirement.
  • KYC/AML Services: Trusted third-party verification services may be used for identity verification.
Important: uok has strict confidentiality agreements with all third parties with whom data is shared. They are not permitted to use your data for their own purposes.
5

Cookies & Tracking Technologies

The uok website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience and keep the platform running properly.

  • Essential Cookies: These are essential for maintaining your login session and ensuring security.
  • Functional Cookies: Used to remember your preferences, such as language or game settings.
  • Analytics Cookies: Anonymous data is collected to understand which parts of the platform are used most.

You can disable cookies at any time through your browser settings. Keep in mind that disabling certain essential cookies may affect the functionality of some platform features.

6

Data Retention Period

uok does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

  • All profile information is retained for as long as your account remains active.
  • Following account closure, financial transaction records are retained for a minimum of 5 years — this is a legal requirement.
  • KYC documents are typically retained for up to 3 years after account closure.
  • Gaming logs are retained for up to 2 years.
  • Marketing contact data is deleted immediately after you opt out.
Note: We may be legally required to retain certain data beyond the standard period when there is a legal necessity.
7

Your Rights

As a uok user, you have full control over your own data. Your key rights are outlined below.

Right to Access Your Data

You can request to know what information uok holds about you at any time.

Right to Rectification

You can contact our support team to correct any inaccurate or outdated information.

Right to Erasure

After account closure, you may request deletion of all data not subject to legal retention obligations.

Right to Object to Processing

You have the right to object to the use of your data for marketing or analytical purposes.

Data Portability

You can request a copy of your data in a readily readable format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily suspended.

To Exercise Your Rights: Contact our support team. Requests are typically processed within 7 business days.
8

Children's Privacy

Uok is an 18+ platform. We do not knowingly collect data from anyone under 18. Age is verified at registration and identity is confirmed through the KYC process.

If a minor has registered an account by mistake and we become aware of it, the account will be closed immediately and all associated data will be deleted.

A Note for Parents: If your child has registered an account on uok, please contact our support team immediately. We will act swiftly.
9

Security Measures

Uok uses industry-leading technology and processes to keep your data secure. Our security team monitors systems around the clock, 24/7.

  • 256-bit SSL/TLS Encryption: All data transfers between your browser and our servers are fully encrypted.
  • Firewall & DDoS Protection: Advanced firewall systems are in place to defend against external attacks.
  • Two-Factor Authentication (2FA): Two-factor login protection to prevent unauthorized access to your account.
  • Regular Security Audits: Regular system audits conducted by independent security experts.
  • Staff Training: All staff receive regular training on data protection practices.
  • Data Backup: Encrypted backups are stored regularly on secure servers.

Please note that no online transmission can be guaranteed 100% secure. We encourage you to keep your password strong and never share it with anyone.

10

Policy Updates & Contact

Uok reserves the right to update this privacy policy when necessary. For significant changes, advance notice will be sent to your registered email. You can always check the "Last Updated" date at the top of the page to see when the policy was last revised.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related inquiries: Reach out to our 24/7 support team. We are always here for you and committed to resolving any concerns quickly.

Play Safely at uok — Get Started Today

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