Uok's Terms & Conditions — Please read before use

These terms and conditions apply to the uok platform (uok.bio) and all its services. By browsing the uok website, registering an account, or using any service, users are considered to have read, understood, and agreed to abide by these terms.

Uok is an entertainment-focused online gaming platform designed for adult users in Bangladesh. All operations run under an international gaming license and are regularly audited to ensure transparency and fairness.

Uok reserves the right to modify these terms and conditions at any time. Continued use of the platform after changes have been made indicates acceptance of the new terms. We recommend reviewing this page regularly.

The following requirements must be met to open an account on uok. Providing accurate and complete information at registration is mandatory. uok reserves the right to cancel any account registered with false information and forfeit its balance.

• Users must be 18 years of age or older.
• Each person may open only one account — multiple accounts are strictly prohibited.
• The name, address, date of birth, and phone number provided during registration must be accurate.
• Multiple accounts from the same device, IP address, or payment method are not permitted.
• Users are solely responsible for keeping their account password confidential.
• Accounts may not be shared with or used by any third party.

Email or phone verification is required after registration. Some services may be restricted until verification is complete. uok reserves the right to reject any application without being obligated to provide a reason.

Uok regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated alongside the offer. Make sure to read the specific conditions before claiming any bonus.

The welcome bonus is available to new members only and is applied on the first deposit. Once the bonus has been claimed, it cannot be cancelled to withdraw the deposit separately.

• The wagering requirement for the welcome bonus is generally between 20x and 30x.
• Certain games or game categories may be restricted when playing with a bonus.
• Winnings from free spins are also subject to wagering requirements.
• A new bonus cannot be claimed while another bonus is still active.
• Bonus conditions must be met within a specified time limit — bonuses expire if the deadline is not met.
• Multiple individuals cannot claim bonuses from the same device or IP address.

Uok reserves the right to modify, suspend, or cancel any promotion at any time. In the event of any dispute regarding a promotion, uok's decision will be final.

Uok supports deposits and withdrawals via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: BDT 200.
• Minimum withdrawal: BDT 500.
• Withdrawal requests are generally processed within 30 minutes; however, delays may occur due to issues on the bank's or mobile operator's end.
• Withdrawals must be made using the same payment method used for the deposit.
• Any active bonus wagering requirements must be met before a withdrawal can be processed.
• Large withdrawals may be held if KYC verification has not been completed.

Any transaction issues must be reported to the support team within 72 hours. Claims submitted after this period may not be accepted. uok does not charge any transaction fees; however, payment providers may apply their own charges.

All game outcomes on uok are determined by Random Number Generator (RNG) technology, which is regularly tested and certified by independent third parties. Every result is completely unbiased and not predetermined.

Live Casino games are hosted on official servers from Evolution Gaming and Pragmatic Play Live. As these games are live-streamed, results cannot be altered in any way.

• If your internet connection drops during a game, the result of the current round will be saved on the server.
• If a game is left incomplete due to a technical error, the outcome will be determined in accordance with uok's rules.
• Bet limits are set individually for each game.
• In the event of any dispute over game outcomes, game logs and server records will serve as the definitive evidence.

The following activities are strictly prohibited on the uok platform. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Creating or operating multiple accounts.
• Bonus arbitrage or abuse of the bonus system.
• Using stolen or unauthorized payment methods.
• Participation in money laundering or any illegal financial activity.
• Exploiting technical vulnerabilities or bugs to gain an unfair advantage.
• Hacking or launching cyberattacks against the platform or other users.
• Assisting minors in accessing or using an account.
• Rude or threatening behavior toward the customer support team.

Uok takes user privacy seriously. All information collected at registration — including name, address, phone number, and payment details — is used solely for account management and service delivery.

Your personal information is never sold to advertisers or third parties. However, we may be required to share certain data with relevant authorities when legally obligated. For more details, please see our Privacy Policy Read.

• All data is protected with SSL/TLS encryption.
• Payment information is stored in compliance with PCI-DSS standards.
• You may request to update your information at any time.
• Even after an account is closed, certain information may be retained for a specified period as required by law.

Uok believes gaming should be a source of entertainment, not income. We want every user to have a safe and enjoyable experience, which is why uok provides a range of responsible gaming features.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Session Limit: Users can set a limit on how long they play in a single session.
• Taking a Break: You can put your account on a temporary break for a set period.
• Self-Exclusion: You can request permanent account closure at any time.
• Reality Check: You will be reminded at set intervals of how long you have been playing.

Users may request account closure at any time. Any outstanding balance must be withdrawn before the account is closed. Once an account is closed, uok will determine whether a new account can be opened using the same email address or phone number.

In the event of a Terms & Conditions violation, uok reserves the right to suspend or permanently close any account without prior notice. Any bonuses earned and associated winnings may be forfeited. The return of actual deposited funds will be decided on a case-by-case basis.

• Account closure requests must be submitted through the support team.
• Self-exclusion requests will take effect within 24 hours.
• Data from closed accounts may be retained as required by law.

Uok reserves the right to update these terms and conditions, in whole or in part, at any time. For significant changes, uok will make reasonable efforts to notify users via email or through the platform in advance. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any part of these terms is found to be unlawful or unenforceable by a court or relevant authority, the remaining provisions will continue to be in full effect. In any dispute arising from these terms, uok's management decisions will take precedence.

Thank you for being with uok. We hope your gaming experience is always fun and safe.